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Ms Savor Review-The Blue Danube

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I want to thank Jen Mitchell Travel for helping us with our recent Danube River cruise. We had a fabulous time!  Tauck delivered a very nice product. The little unexpected "extras" they provided were a nice touch. Each night on the riverboat we received a small gift - chocolates, hand cream, etc.  They also purchased paprika (in Hungary) and mustard (in Germany) for all guests. And more than once, provided samples of local food products in the lounge.

We loved our suite on the riverboat. Tauck personnel were extremely personable, respectful, and helpful. The hotel in Budapest met my expectations, but I thought the one in Prague was not as good. That room was small and the bed very uncomfortably hard.

Thanks too for notifying the tour company in London of our potential delay from there. They called my cell to offer their services after we arrived. How nice!  Even though we were unable to see London, we were happy to be rerouted to Budapest via Brussels, Belgium. 

Tauck's handling of our late arrival was very impressive and really gave us I lift after a very long journey. Their representative met us outside baggage claim in the Budapest airport.  Unfortunately our luggage did not arrive with us, so it took extra time to file the lost luggage claim.  Their rep took us to a cab and gave the driver instructions to our hotel with no charge to us. A Tauck tour director (Mark) met us in front of the hotel when we arrived. While the rest of the tour group was leaving for dinner at the Hungarian Academy of Sciences, he made arrangements with the concierge and bellman to put us in a cab to leave in half an hour for that destination and charge his room for our cab.  That allowed us time to check in and catch our breath for a few minutes.  Upon arriving at dinner, Mark had also saved us dinner seats with Sharpe's.  How wonderfully thoughtful and proactive.

The local guides hired by Tauck were all quite good. While they were very knowledgable, we especially enjoyed the ones who shared more personal experiences and antidotes. I'm not sure I could pick any one specific highlight of our trip - there were so many: Mozart and Beethoven original scores written in their own handwriting, castles, palaces, Strahov Monastery libraries, cathedrals, spanish riding school, etc.  

All in all, we hade a great time and would travel with Tauck again. Thanks again so very much for your assistance.  I loved the way you handled things from the very beginning of our planning all the way through execution.  I will definitely reach out to you again with future travel needs. 

-Linda E.

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